Business Systems and Solutions

Business Systems and Solutions

We develop systems that solve business problems and make things easier.

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CRM Systems

We have a huge amount of experience building CRM systems for many corporate clients. Usually clients come to us because out-of-the-box solutions just will not work for their operational needs. We often find that their CRM needs to 'speak' to a specific other system and display the data in a useful way. Raspberry Ripple Design can help build the CRM your company needs to streamline your sales, support, and operational functions.

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ERP and Workflow

Every company comes with its own specific challenges, general ERP and workflow solutions come with their own specific problems, usually these come in the form of "it does not work the way we work", "it does not report the way we want to report". Raspberry Ripple Design can build you ERP and workflow software that is designed work the way your company works, streamlining your operational processes and reporting to stakeholders in just the way they require.

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Bespoke Marketing Solutions

Marketing departments are in no way different than any other operational department in the fact they all have a way in how they want to work. Out-of-the-box marketing solutions have grown in popularity over the past few years, but they are very strict in how they work, how users interact with them, privilege settings and reporting. Furthermore, getting them to interact with each other can be problematic and costly usually with middleman software needing to be developed at the centre of them all to get any meaningful data from them. Raspberry Ripple Design have a huge amount of experience producing bespoke marketing software which not only can be configured to work the way your team requires but automating the process, giving greater clarity in attribution and a greater clarity in reporting.

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Knowledge base systems

Keeping your teams and/or customers up-to-date with changes to internal processes or product information can be difficult and costly. Knowledge base systems can help categorise and easily search that information quickly, improving either internal staff training and information accuracy or if used as a customer focused tool can dramatically improve customer satisfaction and reduce service calls. Raspberry Ripple Design can help produce a knowledge base system that is focused to the needs of your business.

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Portals

Business portals or intranets have become an important part of how large business communicates to their staff, from holding company resources the creation of information pages, alerts and so much more. Intranets are also important to companies and the staff within them to help large organisations feel connected. Raspberry Ripple Design can help produce you an intranet system which is connected and accessible anywhere in the world in real time.